Acceptable Use Policy.

1. Introduction

This Acceptable Use Policy forms part of the rules for using Drezza’s website, services, online store and any related digital features. By using drezza.co.uk, browsing products, creating an account, submitting information or placing an order, you agree to use the website responsibly and lawfully.

Drezza is built around modern streetwear, clean design and confident expression. That same standard applies to how our website is used. We do not allow activity that harms the store, interferes with other customers, misuses our systems or damages the Drezza brand.

2. Who This Policy Applies To

This policy applies to all visitors, customers, account holders, partners, affiliates, collaborators and anyone else who uses or interacts with drezza.co.uk.

• People browsing the website.
• Customers placing or managing orders.
• Users submitting forms, reviews, messages or enquiries.
• People interacting with Drezza through promotions or campaigns.
• Anyone attempting to access, scan, copy, scrape or use our website systems.

3. Permitted Use

You may use drezza.co.uk for legitimate personal shopping, browsing, account management, order support and communication with Drezza.

4. Prohibited Use

You must not use drezza.co.uk in any way that is unlawful, harmful, fraudulent, abusive, disruptive or inconsistent with the purpose of our website.

• Do not use the website for fraud, scams, identity theft or payment abuse.
• Do not submit false, misleading or intentionally inaccurate information.
• Do not attempt to interfere with website performance, checkout, payment or security.
• Do not upload or send viruses, malware, spyware, scripts or harmful code.
• Do not use automated bots, crawlers, scrapers or harvesting tools without permission.
• Do not attempt to bypass security, rate limits, access controls or technical restrictions.
• Do not copy, reproduce or commercially exploit Drezza content without permission.
• Do not use our website to harass, threaten, abuse or impersonate another person.
• Do not attempt to manipulate prices, discounts, promotions, reviews or product availability.
• Do not place speculative, abusive, malicious or deliberately disruptive orders.

5. Security & System Integrity

You must not attempt to compromise the security, stability or availability of drezza.co.uk. This includes any activity that tests, scans, attacks or exploits our website, hosting, payment, checkout or fulfilment systems.

Security restrictions include:

• No unauthorised vulnerability scanning.
• No brute-force attacks or password guessing.
• No denial-of-service activity.
• No attempts to access admin areas or restricted systems.
• No reverse engineering of website functionality.
• No use of stolen credentials or payment information.
• No interference with other users’ sessions, carts or accounts.

6. Account Use

If account features are available, you are responsible for keeping your login details secure and for all activity carried out through your account.

• Use accurate account information.
• Keep your password confidential.
• Do not share your account with unauthorised users.
• Do not create accounts using false identities.
• Notify us if you suspect unauthorised account activity.

We may suspend or restrict accounts where we believe there has been misuse, fraud, security risk, policy breach or unlawful activity.

7. Orders, Checkout & Payments

You must use our checkout and payment systems honestly and lawfully. Orders must be placed with accurate billing, shipping and contact details.

You must not:

• Use payment methods without authorisation.
• Attempt chargeback abuse or refund fraud.
• Use fake names, fake addresses or false contact information.
• Exploit pricing errors, discount bugs or checkout glitches.
• Place orders intended to disrupt stock, fulfilment or operations.
• Use automated tools to mass-purchase, reserve or manipulate product availability.

We reserve the right to cancel, refuse, review or delay orders where we suspect fraud, abuse, inaccurate information or breach of this policy.

8. User Content & Communications

If you submit messages, reviews, comments, form entries, images, social content or other material to Drezza, you must ensure that it is lawful, accurate and respectful.

Do not submit content that is:

• Illegal, abusive, threatening, hateful or discriminatory.
• Defamatory, misleading or intentionally false.
• Spam, promotional abuse or irrelevant advertising.
• Sexually explicit, violent or otherwise inappropriate.
• Infringing someone else’s copyright, trademark or privacy rights.
• Designed to harass, intimidate or impersonate another person.
• Containing malware, harmful links or malicious code.

We may remove, edit, moderate or refuse user content where we consider it unsuitable, unlawful, inaccurate, harmful or inconsistent with this policy.

9. Reviews & Product Feedback

Product reviews should reflect genuine experiences. Reviews help other customers make informed decisions, so they must be honest, relevant and not manipulated.

• Do not post fake reviews.
• Do not review products you have not used or purchased.
• Do not submit reviews in exchange for undisclosed benefits.
• Do not use reviews to threaten, abuse or harass.
• Do not include private information, payment details or offensive content.

10. Drezza Brand & Intellectual Property

Drezza’s brand, logo, visuals, website design, product imagery, text, graphics, layouts and other content are protected by intellectual property rights.

You may not copy, reproduce, scrape, distribute, modify, imitate or commercially exploit our content without written permission.

Restricted uses include:

• Using Drezza branding for fake stores or impersonation.
• Copying product images for commercial use.
• Reproducing website layouts or campaign visuals.
• Using our logo in misleading or unauthorised promotions.
• Creating counterfeit, imitation or confusingly similar content.

11. Links & Third-Party Services

Our website may include links to third-party services such as payment providers, delivery services, social media platforms, analytics tools or external content.

You must not misuse these links or services, and you should review the applicable third-party terms and policies when using them.

12. Monitoring & Enforcement

We may monitor use of drezza.co.uk to protect the website, customers, orders, payment systems, intellectual property and business operations.

If we believe this policy has been breached, we may take action without prior notice where appropriate.

• Remove or reject content.
• Cancel or review orders.
• Suspend or close accounts.
• Block or restrict access to the website.
• Report suspected unlawful activity to relevant authorities.
• Take legal action where necessary.

13. Breach Of This Policy

Breaching this Acceptable Use Policy may also breach our Terms & Conditions, Privacy Policy or other website policies. We may take any action we reasonably consider necessary to protect Drezza, our customers and our systems.

14. Changes To This Policy

We may update this Acceptable Use Policy from time to time to reflect changes in our website, services, business operations, security requirements or legal obligations.

When this policy changes, we may update the “Last Updated” date. Continued use of drezza.co.uk after changes are posted means you accept the updated policy.

15. Contact Us

If you have questions about this Acceptable Use Policy, website access, account restrictions or permitted use of Drezza content, contact us: